Guide
Choosing NERIS reporting software
We make one of these products, so read this page the way you would read a vendor's advice: the questions below are fair to ask anyone, including us, and the list of alternatives links to each vendor's own page rather than our opinion of it.
Seven questions to ask any vendor
How does the report actually reach NERIS?
Through the API directly, or as a file someone still has to export and upload? The difference is whether "filed" means filed.
Who does the typing?
A form with NERIS field names on it is still a form. Ask what one report takes in minutes, wall-clock, from the person who ran the call.
Does it work on a phone, that night?
If reporting requires the desktop at the station, the report waits — and the details fade with it.
Is the price published?
If you cannot find a number without a sales call, budget for the sales call too. Ask what it costs per what: per seat, per department, per module.
Can you try it before anyone signs anything?
A real trial on a real call tells you more than a scripted demo. Ask whether trying it requires a contract, an onboarding project, or neither.
What has to happen in NERIS before it can file?
Any vendor filing through the API needs your department to enroll its Client ID (Account → Enrollments, done by your NERIS Admin). If a vendor cannot explain this step, ask how they file.
Does it replace your RMS or sit alongside it?
Scheduling, inventory, prevention, hydrants — if you need all of it in one system, you are shopping for an RMS, and you should evaluate it as one.
The options we know about
Vendors that publish NERIS incident reporting products, alphabetically, each linked to their own page. This list is certainly not exhaustive, and inclusion is not our endorsement — it is a link.
Where FireMic fits, honestly
FireMic does one job: the incident report. You talk through the call, it fills in the NERIS report, you review and correct every field, and it files through the official federal API. It works alongside whatever records system you already run — it does not replace First Due, ESO, or ImageTrend, and if what you need is a full RMS with scheduling, inventory, and prevention, that is not what this is.
Already on First Due? Their AI is a paid add-on. This works alongside what you already have. You can see how the voice part works, check what it costs, or try it in the browser with no account — which is also our answer to question five.